Customer Testimonials
Excellent experience. From the first contact to purchase. Kelvin and the team took great care of us! We love our new telluride.
After two exhausting weeks of searching for a car receiving such bad attitudes, services, and experiences, we finally found the “BEST PLACE EVER.” We had a great time working with everyone at Kia of LaGrange. To ensure we left with the car we wanted that day, they supported us through it all. I want to give a special shout-out to Kyle Allen, the general manager who helped us to get a great deal and made that deal possible. TJ Yates, the salesperson, was not only an incredible person, but also had a great personality and very transparent. We’d also ...
This dealerships Service Advisor Kathy, General Manager Todd and service department/shop foreman went out of their way to help me. I was out of town, far from home & really worried. They thoroughly examined, diagnosed & then road tested my vehicle. Thank you so much for getting me safely back home. I can't say enough for these great people!
We have always received prompt and courteous service at this dealership. They go out of the way to make your wait time a pleasant experience.
Kelvin was very responsive and was a great communicator. He was able to answer all of my questions and was a joy to work with.
Kelvin was awesome. Mr. Thornton was patient with me and my mother beyond my expectations as well as Dusty. The service was quick and efficient.
If you looking for great service and products KIA of Lagrange is the answer for you new adventure. Wait no longer go to KIA
This was a seamless transition from my Kia Soul to the Kia K-5. This location will definitely keep my business. Thanks Kelvin and all the other staff members to make my purchase happen.
I wish I could give them more than five stars. They made the car buying experience a pleasure. I would recommend them to anyone who wants a good car and exceptional customer service. Kelvin turned a chore into a really good day!
Kia of Lagrange and Kelvin Thornton are amazing! I never would have imagined owning a brand new car without them! They worked hard and did everything they could to help!
Man I love my Kia Soul and I am so glad that kelvin Thornton could help me out thank you so much... thank you so much Jana cash and if anyone needs a car I will send them your way!!!!!
I have bought 4 cars at Kia of LaGrange. I always look forward to my visits there. Everyone is so helpful from the time I walk in the door until I drive out.
The team at Kia of Lagrange is above and beyond any car dealer I have dealt with in the past. From the leadership team to the team detailing the vehicle for delivery they go above and beyond. But there is certainly one individual that stands out above the rest but still considers himself "just part of the team". Eric is one of the most hardworking individuals I have met, but he is hardworking with a true sense of pride and honesty! Because of these traits, our family purchased three cars from him in two and half weeks. Each ...
I would first say if it hadn't been for Alan Vasquez the sale would have never happened. This is a very charismatic caring salesman. Beyond that he and Dayton were spot on, on how to treat a perspective buyer. They we're in no rush or push and never once with all our questions never made the standard sales pitch of, "What can we do to make this sell happen and get you into this car." They simply listened to what we were looking for. Never trying to push other models or options on us. But through ...
I have been taking my car here since I moved to Georgia. I have been lucky enough to have Wesley as my service man. Helpful, fast, and always gives you updates on your service . I could go to another dealership that is was closer to where I live, but getting positive, happy service is worth the drive.
LOVE LOVE LOVE KIA OF LAGRANGE ..... This is our 3rd car purchased from here.... VERY HIGHLY RECOMMEND... SEE KELVIN THORNTON ... AWESOME FROM START TO FINISH
We just purchased our third Sorento and the process was pleasant and professional as always. Whether we're working with Jerry and Wesley in Service or Jonathan with our purchases, everything is handled promptly and without any hassles. There are no "up sell" pressures or surprises. Kia of LaGrange offers a level of service I've never experienced elsewhere. Every transaction is straightforward and handled with candor. I can't say enough about Kia of LaGrange and this should be true of their other customers as well. Every time I visit, I see everyone else being treated just ...
never a hastle, never trying to nickle and dime you to death. just straight foward honesty and precision work. after getting my vehicle serviced at kia of lagrange i know the job was done right and i have a safe car. thank you
Everyone was professional, courteous and helpful. No pressure, but willing to answer questions. Just wish the process could be shorter. Jack Sweizer bought me lunch, so that was an added bonus, during my wait time. Looking forward to another good 5 years.
Kia of LaGrange is the Best! Techs and managers have been taking care of my car for 9 years. I will not go anywhere else.
The staff is always extremely knowledgable and helpful. They go out of their way to assist in any capacity they can. We have purchased both of our Souls from this location and wouldn't dream of going anywhere else. We are truly the Soul family, even our son has one. 3 Kia Souls, 1 driveway.
Wesley was fantastic. We left our car overnight and he called first thing the next day to let us know it was done. The technicians even went above and beyond by noticing that we had a nail in the tire and fixed that for us as well.
Had a 3 0’clock appointment. At 3 o’clock my car was being serviced. Jon Moore service rep was outstanding. He kept me informed on progress and confirmed I was highly satisfied with the service. My wife and I both have Kia Sorento’s and this dealership is by far the best.
I took our car in for service work and had an outstanding experience with Jon (Service Advisor) and with Kyle Allen in Sales. Need both service work on our current car and wanted to discuss a new car on the same trip. Both highly successful.
Awesome sales staff. Honest hard-working and dependable. I have recommended Eric to a few of my friends. Any text or call has been answered promptly by him and he doesn't leave u hanging. He will work to help get u in the car u choose.
Jon was wonderful! I have been having a problem with my window motor on the passengers side for the two previous scheduled services and he was the person who said he agreed with me that the motor needed replacing. He confirmed what I had been seeing.
Service center always explain what is happening with your car and offer alternatives by prioritizing repairs needed immediately and problems that may need attention in the future. I appreciate that.
Staff very friendly and caring. Car was finished fast and I enjoyed talking to the salesmen while I waited. Everyone is very nice. I enjoy coming.
service was on time as always and Kia personnel were terrific.I was made to feel at ease and didn't have to wait very long. was gone shortly.
WOW! Kia of LaGrange always demonstrates outstanding customer service! They truly have a customer-first philosophy, which can be seen in each of their departments. We will continue to work with Kia of LaGrange because of their invested interest in their customers.
Everyone is professional and friendly They were on time and offered me a bottle of water while I waited for my oil change. Checking out easy and efficient
It is so nice to always receive excellent service at KIA of Lagrange. Grateful for the staff’s attention to details delivered with kindness. Best regards, Mrs Dale Mallory
Service of my KIA was done well and timely. As has always been the case. I would recommend LaGrange of KIA to all my friends.
Great service. They always take care of me. Treat me like a friend. I enjoyed my service experience. They don’t hard sell service upgrades.
I am very pleased to recommend this dealership for service help. The Service staff is very informative, pollite, and friendly to customers. The facility in very clean and comfortable in the customer Waiting area's. Great Place!
Friendly and helpful staff provide reasonable price for routine automobile service. I recommend this dealership and service department to anyone looking to buy or service a vehicle.
Always a pleasant visit with patient service department. I have no reason to ever go any place else! They quickly diagnosed my problem and fit me in as quickly as possible.
They always make me feel like a valued customer. As a woman, I've never felt like they've tried to take advantage of my lack of knowledge about cars. They are great with keeping me updated while waiting.
Eric was an Awesome and VERY patient sales person. He kept with me through me trying to find a car I could get approved and liked, will recommend him to my friends and family for sure.
I had my car serviced yesterday. I decided to drop it off while I ran errands in town. Great communication while I was away. I loved the text message updates!
I came in for oil change and tire rotation. I asked them to check wipers. The also checked other things on the car. I needed a new cabin filter. The wait time was minimal.
Great service. Nice and fast. Got 4 tires and alignment. Friendly people. They kept me informed with how the work was coming. Car was ready on time.
Everyone at Kia Lagrange is friendly and wants to make sure their customers are well taken care of. The service department strives to make things right.
Everyone was friendly and not in that fake "I'm paid to do this" way. Jon the CSR in service was very accommodating. Defiantly going back and recommend.
We were very happy with everything y’all did for us. Jarvis Cloud was very professional. We really love our new KIA Stinger. Again thanks so much to everyone for their help. The McCullough’s
Great Service!!! Would not go anywhere else. Very happy with my Niro. Almost 50 miles a gallon. I plan my next purchase to be a Kia. I can’t wait to see what the upcoming models will be.
Overall, as expected! Overall, as expected. Overall, as expected,.Overall as expected. Overall, as expected. Overall, as expected. Overall, as expected. Overall, as expected. Overall, as expected!
The service department are always friendly, knowledgeable, and professional. They value the customer’s time. I feel like they are trustworthy and give their honest opinion of any issues your car is experiencing.
All staff kind and courteous. Worked very hard to get the 2 Kia’s sold to me and my mom. Everyone missed lunch. Was a great experience. Thank you Kia LaGrange!
Friendly service department! Answered all questions. Will be returning to Kia of LaGrange. Much better than Columbus where car was purchased. Overall great experience! 100%
This dealership is by far the best. Wesley and Jerry of the service dept. are really outstanding. They are the guys that make me want to come back for service every time. I've dealt with both the KIA dealerships and this one didn't hassle me in picking out a vehicle when it was time to get a new van., but the service dept guys should get the employees of the month every month.
Oil change and tire rotation great service I have all my service for Mie Sportage done at this facility and I do appreciate the coupons
Process was done within 2 1/2 hours. Kelvin Thornton was awesome. He put my needs and family needs first in selection of my car.
Best experience you will ever have at a dealership. The staff is friendly, knowledgeable, and price is great. Brian was great and his sales team was the best.
I purchased my first kia soul in 2011. I loved my vehicle and the team at kia that helped to maintain it over the years. Yesterday was time to trade it in and get a new one. I am so excited for the journey in my new kia soul!!
Friendly,let u know what's going on with they process at all times.. definitely works with u to get the ride that is needed..Kia employees are the best!!!THANK YOU!!
Our purchase our 2020 soul was a.true pleasure. Thos dealership is excellant.on customers service. Everyone is very friendly and.go out of their way to accommodate you
Ridge Purcell was our representative and he went above and beyond for us. We had no way to the dealership and he came and picked us up. Did everything he could to help. We are extremely pleased in our new kia
Kelvin is great to work with, he is very passionate about his work. Because of Kelvin I drove from Atlanta to LaGrange to purchase my car. Jonathan was great also.
Dusty and Jonathan were both efficient and professional. I was in sweats and it was raining. I was just looking, doing research. They both treated me like I was valuable and worthy of attention. Service was excellent. I was in and out, including test drive and financing, in 2 hours
Kelvin was great to work with! Would highly recommend. Whole buying process was very easy and transparent. Whenever I called Kelvin with questions he got back to me immediately.
If you’re looking for a good reliable car I would highly suggest to come here and I would recommend Ridge because he will go above and beyond to help you! He is the best!
I am very pleased and satisfied with the new car we got the staff was really friendly and they cared about you. And they call you to see how you are doing and if you have any questions
Ridge was very knowledgeable and took the time to answer the many questions we had. He was easy to work with. I would recommend him to anyone who wants an easy and straight forward buying experience.
Let me tell you about my shopping experience here, I first talked to Todd on the phone and met him in person when I walked in. We had a deal on a car in less than 30 minutes and it was a good experience. We bought a 2019 Kia Sorento and took it home and the next day the car made a loud noise under the dash several times, We recorded it on the phone and took it back on Monday to the service department and after a test drive and not being able to determine what the cause was, Todd told ...
Even though we had a lot of obsticals to get through The Sales Rep Kalvin Thorton and the Finance Manager Dsyton Hedges were very professional and great to work with especially all we had to deal with. Everything worked out in the end thanks to Kalvin and Dayton. This is the type of Deslership you want to deal with. We have a beautiful new Telluride! Sincerely Bill & Patty McLean Newnan Ga
Needed a new car, had no credit, never bought anything on credit in my life. They put me behind the wheel of a brand new Kia Rio. Great little car. I recommend that if you need a car, go see Kia of Lagrange. They will deliver for you
We have bought 2 vehicles from KIA of LaGrange now and they have been wonderful. Jarvis was very helpful and not pushy. We were extremely satisfied with the dealership.
The employees at Kia are very nice and helpful. I recommend them to anybody who is looking to buy a new or used car. Y’all go check them out!!
Mr. Could is the best here!! When I say he will do whatever it takes to get you in a car and work hard for you!! I would definitely recommend anyone to go to Kia of Lagrange if your looking for more than a salesman but someone who really cares and that has your best interest. Thanks Kia of Lagrange
Y’all people was just so awesome with the whole process that I’m very pleased. It wasn’t nothing but God. Thank you all for everything
I had doubts about getting a new car. But Jarvis reassured me why pay for something that dont work i had no ac my car was barely making it, my was in the shop all the time . Dayton was so nice and friendly i felt so welcomed at kia of LaG it made so much sense. I am really happy about my car.. Thank you so much Jarvis Cloud. & Kia of LaGrange
Jarvis and everyone at Kia of Lagrange was amazing . They Were not only super nice , but listened to our needs , and hooked us up with our new car and we could not be more pleaesd ! I will recommend everyone I know to go see them next time you need a new vehicle 😊 !! Thanks guys !!!
Jarvis was excellent from the beginning of the process! He answered ALL of my questions, and I promise you that I had many questions!!! It was a great experience!!! All of the staff were extremely attentive and helpful!
He was very kind and knowledgeable. This was my best choice to visit here. Mr. Cloud helped me arrange a car insurance. Thnaks very much. You are the best!!!!
If anyone is looking to buy a New Car go see Jarvis Clouds at KIA OF LAGRANGE for Great customer service he will work hard to help you get the vehicle that fits your budget..Tell him Constance Patterson sent you.
I have bought 5 cars from this dealership iver the past 5 years. I highly recommend them. Kelvin worked for us. We were in and out in 2 hours.
I would like to thank Kia Of LaGrange for their excellent service. Also I would gladly recommend Jarvis Clouds, as a sales representative for your next vehicle purchase.
Truly recommend! If anyone needs a brand new car, don’t hesitate to talk to Jarvis! He took care of my needs and got me in a brand new car!
Kelvin Thornton is a GEM! We have Purchased another Kia and each time he has gone beyond the call of duty! He makes buying a vehicle an enjoyable event ! If you are looking to purchase a vehicle we highly recommend Kelvin! Just go to Kia of LaGrange, and ask for Kelvin, you want regret it!!
NEVER thought I would say it was a pleasure buying a new car over my 68 years. But these guys made me want to just visit with them !!
I have been driving pass my local dealership to the LaGrange dealer for 3 years. I decided to upgrade so it was a no brainier that I would return to who has always served me with a smile. I was greated with a smile and my needs taken care of from the beginning tongue end if the sale. Jarvis is a great salesman and Brian was on par when requests were asked. I would highly recommend Kia of Lagrange.
Loyalty is what I pride myself with. KIA of LAGRANGE is loyal to me and I’m loyal to them. I love a 6 Sorento I’ve purchased and also the Sedona. If you can be loyal, then that’s what you will receive from KIA of Lagrange. Thanks KIA of Lagrange.
Kelvin was great, he found the Telluride just the way we wanted it, he was friendly and no high pressure to buy. I would recommend Kia of Lagrange to anyone looking for a new Kia.
The Service Department at Kia of LaGrange felt like a premier experience...they're the Dream Team and what all service departments should strive for. The Service Advisor (Jerry), Shop Foreman (Travis), and Service Director (Thavin) were all super caring and professional in both assessing and addressing the concerns I had with my 2014 Kia Soul. Not only did they fix the issues I had under warranty, they also provided me with a loaner vehicle for the week to drive back home (3.5 hours away) so that they could the get the parts in and take their time to do the job ...
Kelvin was prepared for my visit with the vehicle I wanted to test drive. Test drive through paperwork was smooth and ZERO pressure to try and upgrade me to options I wasn’t interested in. I would highly recommend KIA of Lagrange and working with Kelvin!
Every one was nice and helpful Jarvis did great selling me the car👏👏.. I would recommend any one to come and and least try to purchase a car
My Experience at Kia Of LaGrange was great everyone was so nice and they treated me good. They went over everything with me and I got my car
Ridge, our salesman, was very friendly and very knowledgeable of the cars they represent. We highly recommend Ridge and Kia of Lagrange. We loved it!
Best service ever the whole staff works as a team! The entire experience of purchasing my first vehicle was amazing, I purchased the car I wanted not what they wanted me to have!!!! GO TO KIA OF LAGRANGE!!!
I’ve been visiting Kia of Lagange for a few years now. As a single mom, every penny counts. If Wesley and his team can find away to save me a few bucks without cutting corners, that’s what they do! I’ve never felt uncomfortable or taken advantage of by these guys! I didn’t purchase my Optima from them, but wished I would have. You definitely feel like family when you walk in the doors!
I appreciated the 'no hassle' experience of purchasing a KIA. Knowing there was no commission involved in their sales made getting questions answered clear and straight to the point. Kelvin listened to the options I requested in a car and he brought me cars that fit the criteria. It reminded me of the Saturn Dealerships from long ago. The safety ratings on the KIA products are stellar. Thank you for a pleasant purchasing experience!
